Billing Policy

Why We’re Not Changing to Bulk Billing

Effective from 1st November 2025

 

What’s Changing Nationally? 

From 1 November 2025, the Australian Government is expanding bulk billing incentives to cover all Medicare-eligible patients. Practices that choose to bulk bill all patients for all consultations may also join the Bulk Billing Practice Incentive Program (BBPIP), which offers a quarterly 12.5% incentive payment.

 

Why Our Practice Is Not Moving to Bulk Billing

Medicare Rebates Still Fall Short

The Medicare rebate for standard GP consultations remains well below the actual cost of delivering quality care. Even with the new incentives, the income generated from bulk billing does not cover rising operational costs.

Sustainability of Our Services

To continue offering lengthy consultations, comprehensive care, and timely access, we must maintain a mixed billing model. Bulk billing all patients would compromise our ability to invest in staff, technology, and facilities.

Quality Over Quantity

We believe in spending time with our patients to address complex and chronic health needs. The current Medicare structure rewards shorter visits, which does not align with our commitment to thorough, patient centered care.

Flexibility for Patients

Our mixed billing model allows us to continue bulk billing eligible appointments such as Care plans, health assessments and children 8 and under while ensuring the practice remains viable.

What This Means for You

  • We will continue to bulk bill services like care plans and health assessments and children 8 and under
  • Fees will continue to apply as per our billing policy 
  • We remain committed to transparency, affordability, and quality care

Please speak to our reception team if you have concerns about fees or eligibility. We’re here to help you understand your options and ensure you receive the care you need. 

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